Aura Vista

Terms of Service

The rules for everyone using Aura Vista.

Version 1 · Effective October 27, 2026

AURA VISTA TERMS OF SERVICE v1

Between: Aura Vista LLC, an Oregon limited liability company, 1088 NE 7th Ave, Apt 425, Portland, OR 97232 ("Aura Vista," "we," "us," "our") And: you, whether you browse, buy, book, or sell here ("you")

These Terms govern your use of auravista.world. If you sell on Aura Vista, the Seller Agreement also applies to you and is more specific where the two overlap. Our Privacy Policy describes how we handle personal data and is part of these Terms.

1. The short version

Aura Vista is a place to find, book, and buy from esoteric practitioners and organizations, sessions, courses, goods, events, and communities. We run the marketplace and process the money; the practitioners and sellers are independent and responsible for what they offer. We treat consent as sacred, we tell the truth about where practices come from, and we don't promise anyone's spiritual outcome, including our own.

2. Who can use Aura Vista

You must be at least 18 years old to have an account. By creating one, you confirm you're 18 or older. One account per person; keep your sign-in safe and tell us promptly if someone else has used it.

3. What Aura Vista is, and isn't

  • We host a marketplace. Sellers are independent people and organizations, not our employees, partners, or agents. We review seller profiles before they go public and we can suspend them, but we don't supervise individual services.
  • We are the merchant of record. You pay Aura Vista; we route the money to sellers. Your payment method statement may show Aura Vista.
  • We are not responsible for session or service outcomes. Spiritual, esoteric, and wellness services are exploratory and reflective in nature. No specific outcome is promised or guaranteed, not cures, not predictions, not wealth, not reconciliation. Sellers may not guarantee outcomes either.
  • Nothing here is medical care. Sessions, courses, and communities on Aura Vista are not medical, mental-health, or therapeutic services, and are not a substitute for professional care. Nothing here creates a therapist-client or clinician-patient relationship. If you need care, seek a licensed professional; in a crisis, call 911 (US) or the 988 Suicide & Crisis Lifeline.
  • Sessions are not HIPAA-protected communication, and no clinical confidentiality or privilege applies. What we do protect is described in our Privacy Policy: session communications and transcripts are confidential under it, visible only to the session's participants (and the systems we need to run the feature), and transcripts are deleted after 30 days.

4. Buying, booking, and refunds

Prices are set by sellers. Where it applies, our service fee is shown at checkout as its own line. What you can expect:

Services and sessions. Full refund when you cancel 24 or more hours before the start. Inside 24 hours, the seller's settings apply (default: no refund). If the practitioner cancels or doesn't show, you're refunded in full, automatically. A completed session isn't refundable just because you're dissatisfied with its outcome or content, but if what was listed wasn't delivered, contact us within 7 days and we'll make it right.

Physical goods. The seller's own return policy governs, within our platform baseline (7 to 90 days from delivery; at least 14 days if the seller set none). You'll see the policy on the listing and it can't get worse for you after you buy, if it later gets better, you get the better of the two. Return shipping is paid by the buyer unless the seller says otherwise. Wrong, damaged, or missing items, with photos within 7 days of delivery, are always refunded or replaced.

Courses. Full refund within 7 days if you've completed less than a quarter of the lessons; enrolling again after a refund isn't available.

Digital products. Refundable until you download them.

Communities. Monthly memberships: cancel anytime; you keep access through the period you paid for, and first-time members can refund within 7 days. Annual: prorated refund within 30 days.

Event tickets. Refundable until 7 days before the event. Inside 7 days, tickets aren't refunded but you can transfer yours. If the organizer cancels, you're refunded in full, including the service fee. If the organizer changes the date, time, or place, you may refund on request.

Refunds go to your original payment method, typically within 5–10 business days. We don't issue store credit by default.

Before you file a chargeback, contact us. We can usually resolve a payment problem faster than your bank can. Filing a chargeback without contacting us first counts against your standing in future cases.

5. Your conduct

  • Treat people with respect. No harassment, hate speech, spam, scams, or impersonation.
  • Consent is sacred, and no working is ever directed at a person who did not ask for it. Don't book, commission, or request any practice aimed at affecting a specific person who hasn't consented to it. This rule has no nuance and no exceptions.
  • Don't use Aura Vista to buy or sell anything illegal, dangerous, or prohibited under our Seller Agreement or policies.
  • Follow the rules of each community you join; community moderators enforce them, and we back them up.
  • Don't scrape, reverse-engineer, overload, or interfere with the platform, and don't circumvent security or rate limits.

6. Your content

You own what you write, post, upload, or list. To run Aura Vista we need your permission to host, display, and distribute it on the platform, including in search results, feeds, and promotional features, and you grant us a worldwide, royalty-free license to do that, for as long as your content is on the platform. When you remove content, the license ends, except for backup copies and anything we must keep for legal compliance, and except where someone else has lawfully quoted or replied to it. Don't post what you don't have the rights to. If we receive a valid copyright or trademark complaint, we may remove the content and will tell you; repeat infringement ends accounts.

7. Our promises to this community

These are commitments we make to everyone who uses Aura Vista:

  • Practitioners lead. The healers, readers, ritualists, and guides are the heartbeat of this community. Every decision begins with them, and we measure our success by whether their work can sustain them.
  • Roots are traced. Every practice has an origin, an evolution, and people who carried it forward at cost. That history belongs alongside the practice, and the cultures it came from are credited by name.
  • The world practices, and no single culture holds the center. Lagos and Lima and Kerala carry the same weight here as London or Los Angeles.
  • No one here holds the only truth. Conviction is welcome; the belief that one path invalidates the rest is not. Anyone whose practice requires everyone else to be wrong will find this is not their home.
  • Women lead here. Women carried these traditions through centuries of punishment, and here they speak and are believed. The circle stays open to everyone.
  • Elders and newcomers belong in the same room. Both have something to teach.
  • The contested corners are discussed openly, black magic, the left-hand path, karma and consequence, with history, context, and honesty. Understanding serves this community. Sanitizing it does not.
  • Practice belongs in community, with guides who can tell you when you have gone too far. The esoteric has always been transmitted between people, teacher to student, elder to seeker. Guidance requires someone who can see you, and we build for that.
  • These traditions live in relationship with the earth, and so do we. We support conservation, renewable energy, and sustainable sourcing, we pay attention to where sacred materials come from, and we choose our partners accordingly.
  • We trust medicine, we trust healers, and we tell the whole truth about both. When a practice is offered in place of medical treatment, the full picture gets told, including the risks. Misinformation does not have a home here.
  • The universe is vast, and we do not pretend to have its answers. Questions are not conspiracy. Wonder is not delusion. We hold space for the unknown, including the reasonable possibility that in a universe this size, we are not alone. We stay curious, and we stay discerning.
  • We stay out of the world's fights, and we stand up for our own. People arrive here from every background and every politics, and that's not our business. When the esoteric itself is threatened, we speak plainly.

8. Reviews and ratings

Reviews on products and courses come from verified buyers only, one review per person per offering, editable by its writer. A seller's team may post one public response per review. We hide or remove reviews that break these Terms. We deliberately don't publish star ratings on practitioners: trust here is built through verified badges, confirmed affiliations, curated testimonials, and our report system, not a number.

9. Communities, events, and sessions

  • Communities are run by their creators, with their own moderators and rules; paid communities bill through the platform per Section 4.
  • Event tickets are limited per order and per person; join links are for ticket holders, community members, and hosts.
  • Some events and bookings happen off Aura Vista; where a listing takes you to another site, its terms apply there.
  • In 1:1 video sessions, transcription happens only when both people accept it, is text-only, and stops when either person stops it. Sessions are never audio- or video-recorded by us.
  • Don't attend or host sessions while you're a minor, and don't arrange off-platform contact with someone you believe to be a minor through Aura Vista.

10. Suspensions and termination

We may suspend or terminate any account for violating these Terms, the law, or our policies, with the reason where circumstances allow, immediately where safety or law requires. You can stop using Aura Vista and delete your account anytime from your account settings; deletion is described in the Privacy Policy, including what we must keep (tax, fraud, and legal records) and what your practitioners keep as business records.

11. Intellectual property of the platform

The Aura Vista name, design, software, and content we publish are ours or our licensors'. You may use them only as the platform allows. Report infringement through our contact page.

12. Disclaimers and limits

The platform is provided "as is" and "as available." We work to keep it running but don't warrant uninterrupted service, and we're not liable for a seller's acts, outages of the services we depend on, or losses from events outside our reasonable control. To the fullest extent the law allows, Aura Vista's total liability to you is capped at the greater of the amounts you paid us through the platform in the 12 months before your claim or $100. Nothing here limits liability that can't be limited by law, including your statutory consumer rights.

13. Disputes between you and us

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules.

Before formal action. Contact us with a written description of the dispute; we have 30 days to respond and attempt resolution in good faith.

Arbitration. If that doesn't resolve it, the dispute will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Portland, Oregon, before a single arbitrator. Judgment on the award may be entered in any court with jurisdiction; AAA fees for consumers are paid by Aura Vista where the rules require.

Exceptions. Either side may bring an individual claim in small-claims court where the claim qualifies, and either side may seek emergency court relief to protect intellectual property or stop misuse of the platform.

One person at a time. Disputes are resolved individually: no class actions, class arbitrations, or joined proceedings.

Opt-out. You may decline this arbitration agreement within 30 days of first accepting these Terms, by writing to us at the address above with your account email and a clear statement that you opt out. Nothing else changes if you do.

14. Changes to these Terms

We'll give you at least 30 days' notice by email or in the app before any change that materially harms you; continuing to use Aura Vista after the effective date accepts the change. The version you accepted stays viewable in your account.

15. Contact

Aura Vista LLC, 1088 NE 7th Ave, Apt 425, Portland, OR 97232. Support: through our contact page.